LEGAL NOTICES & DISCLOSURES

Effective Date: July 23, 2026

Last Updated: July 23, 2026
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Product Safety & Pet Liability Disclaimer

At UrPetPalace, the safety and well-being of your pets are our highest priorities. However, please be advised that our products are sourced from global manufacturing partners and are distributed to you under the following strict terms and safety agreements.

1. Customer Responsibility & Pet Supervision

By purchasing and utilizing any pet accessories, apparel, grooming tools, or toys from UrPetPalace, you acknowledge and agree that pet safety is the sole responsibility of the pet owner.

• Supervision Required: Pets must be supervised at all times while utilizing any of our products, including but not limited to clothing, carrier slings, and feeding bowls.

• No Indestructible Products: No pet toy, accessory, or apparel item is indestructible. Check your pet's accessories regularly for wear, tear, or damage. Discontinue use immediately if any product becomes damaged, frayed, torn, or has loose parts, as this can present a choking or ingestion hazard.

2. Limitation of Liability for Pet Injury or Damage

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, URPETPALACE, ITS OWNERS, EMPLOYEES, AND AFFILIATES SHALL NOT BE HELD LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, TO PROPERTY OR LIFE, WHATSOEVER ARISING OUT OF OR CONNECTED WITH THE USE OR MISUSE OF OUR PRODUCTS.

By purchasing our products, you voluntarily assume all risks associated with their use, and you agree to release and hold harmless UrPetPalace from any claims, liabilities, injuries, or losses to your pet or personal property resulting from the utilization of any product sold on our storefront.

If you have any safety questions, please contact our support team at urpetpalace@gmail.com before allowing your pet to utilize the product.

Website Accessibility Statement (ADA Compliance )

UrPetPalace is committed to ensuring digital accessibility and usability for all visitors, including individuals with disabilities. We are continuously working to improve the user experience for everyone, and we aim to align our digital storefront with the Web Content Accessibility Guidelines (WCAG) Level AA benchmarks.

1. Conformance Status

We strive to implement accessibility features across urpetpalace.com to make our product pages, navigation, shopping cart, and checkout flows fully accessible to users who rely on screen readers, keyboard navigation, and other assistive technologies.

2. Ongoing Accessibility Efforts

To maintain accessibility compliance and protect our digital environment, we regularly review our code, add descriptive alternative (alt) text to product images, and ensure high-contrast colors are utilized throughout our theme templates.

3. Accessibility Feedback & Assistance

If you are experiencing any difficulty accessing or navigating any part of our website, or if you require assistance to complete a transaction, please contact us immediately. We are here to help:

• Email Support: urpetpalace@gmail.com (Please use the subject line "Website Accessibility Support")

• Mailing Address: P.O Box 9652 Virginia Beach, Va 23450, United States

We take all accessibility feedback seriously and will work to accommodate your needs and remediate any accessibility barriers promptly.

DMCA Copyright Policy & Takedown Notice

UrPetPalace urpetpalace.com respects the intellectual property rights of others. In accordance with the Digital Millennium Copyright Act (DMCA), we have established this policy to address claims of copyright infringement regarding images, text, or graphics displayed on our storefront.

1. Submitting a Takedown Notice

If you believe that your copyrighted work has been copied and displayed on our website in a way that constitutes copyright infringement, please submit a written notification containing the following details to our designated Copyright Agent:

1. A physical or electronic signature of the person authorized to act on behalf of the owner of the copyrighted interest.

2. A clear description of the copyrighted work that you claim has been infringed.

3. The exact URL(s) on our site where the material you claim is infringing is located.

4. Your contact information, including address, telephone number, and email address.

5. A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

Please send your DMCA notice directly to our designated email: urpetpalace@gmail.com (Subject line: "DMCA Takedown Notice").

FTC TESTIMONIAL & ENDORSEMENT DISCLOSURE

In accordance with the Federal Trade Commission (FTC) guidelines concerning the use of endorsements and testimonials in advertising, please be advised of our promotional practices:

1. Customer Testimonials & Reviews

All customer reviews, ratings, and testimonials displayed on urpetpalace.com reflect the real-world experiences and opinions of customers who have used our products. These reviews are individual results, and we do not claim that they are typical of what every customer will experience.

2. Incentivized Reviews (UGC Sharing)

To build an active community, we may occasionally offer promotional discounts (such as a 15% off coupon code) to customers who share photos or videos of their pets using our products on social media. While we encourage honest feedback, we disclose that some reviewers may have received a promotional incentive in exchange for sharing their product experiences.